PRIVACY & COMMUNICATION

The Menopause Lifestyle Coach strives to keep everything transparent. On this page, you will find our views on privacy, communications and what we stand for. As the founder, I will aim to keep this up to date.

Your privacy is critical to us. We have built up this policy with the end goal that you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints are our privacy policy.

Before, or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
We will just hold individual data for the length of essential for the satisfaction of those reasons.
We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
We will protect individual data by security shields against misfortune or burglary, and also against unapproved access, divulgence, duplicating, use or alteration.
We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

PRIVACY

Data policy

Data controller

Any personal information that you provide on this website is controlled by Anita Loxton of The Menopause Lifestyle Coach

Your personal information

Occasionally you will be asked to submit personal information about yourself (e.g. name, address and email address) to receive or use services on our website or for items such as resources. Such services include events, newsletters, training, publications, information and advice.

By entering your details in the fields requested and pressing 'Submit', you are consenting to the processing of your information by The Menopause Lifestyle Coach and its agents by this Data Policy. You may also provide personal information to us when you contact us by email, telephone or video-conferencing. Whenever you provide such personal information, we will treat that information by this policy. Our services are designed to give you the information that you have requested. The Menopause Lifestyle Coach will, at all times, act by current legislation and aim to meet current Internet best practices.

Use and storage of your personal information

When you supply any personal information to The Menopause Lifestyle Coach we have legal obligations towards you in the way we deal with that information. We must collect the information fairly, that is, we must explain how we will use it. This Data Policy explains how we will use your personal information.

We will use personal information provided by you or gathered by Anita Loxton The Menopause Lifestyle Coach for the following purposes:

To process and respond to requests, enquiries and complaints received from you;
To provide services requested by you;
To communicate with you about services provided to you;
To update our records;
To analyse trends and profiles;
For audit purposes;
To carry out customer satisfaction research;
To prevent or detect fraud;
To recommend products and services that we believe will be of interest to you;
To enable third parties to carry out any of the purposes above on our behalf.
- Third-party services The Menopause Lifestyle Coach currently uses (or has used in the past) are; MailChimp, Practice Better, Healthie, LeadPages, Google Meets, and Zoom.

We only contact you for promotional purposes via email if we believe there is an appropriate, relevant and timely offer that you would be seriously interested in. If you ever receive something that is not relevant, appropriate or timely for you Anita Loxton The Menopause Lifestyle Coach always gives you the option to immediately unsubscribe to the offer and/or the email list.

We will hold your personal information on our systems for as long as is necessary for the purposes set out above and we will remove it when the purposes have been met unless you opt-in for future communications with us.

Where you have opted-in to future communications, we will, on each subsequent communication, offer you an easily executable 'opt-out' option, which will allow you to remove yourself from any future mailings.

SHARING OF YOUR PERSONAL INFORMATION

The Menopause Lifestyle Coach may share your personal information with third parties in the following ways:

We sometimes use agents and service providers to process personal information on our behalf. For example, we use third parties to [send out emails, host training, host sign-up sheets, and collect emails for newsletters where explicit consent is given]. When we use agents and service providers to process your personal information, we will ensure that they have adequate security measures in place and are governed by our privacy policies concerning the use of your personal information.
We will release your personal information when we are required to do so by law.
We will release your personal information to others when you have given your consent to that release.
The Menopause Lifestyle Coach may occasionally present a promotion that is sponsored by a third-party company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s) we will make this clear at the point of collection of your information.
In some circumstances, we may transfer your personal information to countries outside of the European Economic Area, where data protection safeguards are not as high as they are in the UK. If this occurs we will ensure that adequate procedures are put into place to protect your personal information. An example of this may be an American email provider.

Access to your personal information

You have the right to request a copy of the personal information The Menopause Lifestyle Coach holds about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request. Please address requests to the Data Protection Officer, coach.menopause@gmail.com.

DATA COLLECTION

The Menopause Lifestyle Coach openly and transparently collects emails in exchange for select products, training, free services or offerings. We always aim to make this clear and gain your consent before collecting this data. You may receive select marketing offers via email - however, these will only be sent if it is seriously considered that you would have a legitimate interest in the offer and would benefit from it. You may revoke your data at any time by clicking the "unsubscribe" button/link at the bottom of all of our email correspondence. If you have any concerns, please email us at coach.menopause@gmail.com
We ensure personal data is disposed of as soon as it is no longer needed to reduce the risk that it will become inaccurate, out of date or irrelevant.
To see more on our data collection policy please email us at coach.menopause@gmail.com

PARTNERSHIPS, ADVERTISING AND REVIEWS

All of the views represented in my podcast or on The Menopause Lifestyle Coach's social media sites are 100% honest - we do not partner with people, products or services that do not have the same values as The Menopause Lifestyle Coach and our audience.
If we receive any incentives related to podcasts or social media posts we will be open, honest and transparent. If we receive incentives these will not influence the opinions. See ASA - Advertising Standards Authority.
There may be times when The Menopause Lifestyle Coach participates in affiliate marketing. This means that we may represent another product or service we believe to be beneficial and of interest to our audience and if you decide to purchase this promoted product or service you may receive monetary or product incentives. These affiliate marketing pieces will always be clearly labelled to keep with our value of transparency.
Mentioning a product or service doesn’t imply endorsement.